Shipping policy
Last Updated: August 28, 2026
At Wavexhats, we focus on fast, secure, and reliable delivery for every order. Please review our shipping details below:
Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed the next business day.
Shipping & Delivery
Order Cut-Off Time: 1:00 PM ET (Mon–Fri).
Handling Time: 1–2 business days (Mon–Fri).
Transit Time: 2–3 business days (Mon–Fri).
Estimated Delivery: 3–5 business days (Mon–Fri), depending on your location.
Please note: Delivery times are estimates and may vary due to factors such as carrier delays, weather, or other unforeseen circumstances.
Shipping Costs
Free shipping is available on all orders.
No additional shipping fees are charged at checkout.
Shipping Coverage
We currently ship to addresses across the United States from our fulfillment center in Melbourne, Florida.
If your shipping address is outside our service area, you will be notified during checkout.
Tracking & Carrier
Once your order has shipped, you'll receive a confirmation email with a tracking number.
All orders are shipped via FedEx.
Tracking information may take 24–48 hours to appear after shipment.
Delivery Issues
If your package is marked as delivered but not received, please check with your courier, neighbors, or building management.
Customers must ensure the shipping address entered at checkout is correct. Wavexhats cannot replace or refund orders shipped to an incorrect address.
We are not responsible for delivery delays caused by carriers, weather, or circumstances beyond our control.
Contact Information
Have questions or need support? We're always here to help.
Business Name: Wavexhats
Registered Office: Grandstand Lodge, Llysonnen Road, Carmarthen, SA33 5DU, United Kingdom
Returns & Fulfillment Address: 7825 Ellis Rd, Unit B, Melbourne, FL 32904, United States
Email: support@wavexhats.com
Phone: +1 (503) 688-4862
Live Chat: Available on wavexhats.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (ET)
Response Time: Within 24 hours
