Privacy policy

Last Updated: August 28, 2026

This Privacy Policy explains how Wavexhats ("we," "us," or "our") collects, uses, and protects your personal information when you visit, use our services, make a purchase from wavexhats.com ("the Site"), or otherwise interact with us (collectively, the "Services").

By using our Services, you agree to the practices described in this policy. Please read it carefully.

1. Who We Are

Wavexhats is the data controller responsible for your personal information. We are registered in the United Kingdom at Grandstand Lodge, Llysonnen Road, Carmarthen, SA33 5DU, United Kingdom. Our products are fulfilled from our warehouse at 7825 Ellis Rd, Unit B, Melbourne, FL 32904, United States.

2. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Updates will be posted on this page with the revised "Last Updated" date.

3. Information We Collect

A. Information You Provide Directly
Full name
Billing and shipping address
Email address
Phone number
Order details (product purchased, payment confirmation, delivery information)
Account login details (if you create an account)
Communications with our customer support team

B. Information Collected Automatically
IP address, browser type, and device information
Pages you visit and how you interact with our Site
Cookies and similar tracking technologies (see Section 6)

C. Information from Third Parties
Payment processors (for payment confirmation)
Shipping providers (for delivery status)
Marketing partners (if you opt-in to promotions)

4. How We Use Your Information

We use your information for purposes including:

  • Processing and fulfilling orders
  • Managing your account and delivering customer support
  • Sending updates, promotions, and marketing materials (with your consent)
  • Preventing fraudulent activity and ensuring website security
  • Improving our products, services, and website performance
  • Complying with legal obligations

Under the UK GDPR, we rely on the following legal bases for processing: performance of a contract with you, our legitimate interests in operating and improving our business, your consent (for marketing), and compliance with legal obligations.

5. International Transfers

Because our fulfillment center is located in the United States, some of your personal information (such as shipping details) may be transferred to and processed outside the United Kingdom. Where this occurs, we take reasonable steps to ensure your information is protected in a manner consistent with UK data protection law.

6. Cookies & Tracking Technologies

We use cookies to improve your browsing experience, remember preferences, and analyze site performance.

You can manage or disable cookies via your browser settings or our cookie consent tool. Blocking cookies may limit some features of the Site. See our Cookies Policy for more detail.

7. How We Share Your Information

We do not sell your personal information. We may share it only with:

Service Providers: Payment processors, shipping carriers, IT support, and marketing platforms that help us operate the Site.

Business Partners: If you opt into joint marketing offers.

Legal Authorities: When required by law or to protect our legal rights.

8. Your Rights

If you are located in the UK or EEA, under the UK GDPR you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request erasure of your information
  • Restrict or object to certain processing activities, including direct marketing
  • Request a portable copy of your data
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk

If you are located in the United States, you may have additional rights under applicable state privacy laws, including the right to access, correct, or delete your personal information and to opt out of certain sharing (see our Do Not Sell or Share My Personal Information page).

You may exercise your rights by contacting us using the details below. We may ask for identity verification before fulfilling requests.

9. Security of Your Information

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

Contact Information

Have questions or need support? We're always here to help.

Business Name: Wavexhats
Registered Office: Grandstand Lodge, Llysonnen Road, Carmarthen, SA33 5DU, United Kingdom
Returns & Fulfillment Address: 7825 Ellis Rd, Unit B, Melbourne, FL 32904, United States
Email: support@wavexhats.com
Phone: +1 (503) 688-4862
Live Chat: Available on wavexhats.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (ET)
Response Time: Within 24 hours